Skip to content

Return & exchange policy

We want you to be fully satisfied. This policy explains when and how you can return or exchange products.

01Time frame

You can request a return or exchange within 14 days of receiving your order.

02Conditions

Products must be unused, in their original sealed packaging, with the invoice.

03Non-returnable products

For your safety, dispensed medicines and opened products cannot be returned unless defective or sent in error.

04Damaged or incorrect items

If you receive a damaged or incorrect item, contact us within 48 hours and we'll replace it at no extra cost.

05Refunds

Refunds go to the original payment method or as store credit, as you prefer, after inspection.

Last updated: 28 September 2026 · Phone: 01010907971